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Contact Us
We’d love to hear from you. We’re here to answer your questions and listen to your suggestions.
Get in touch
We’re here to answer your questions and listen to your suggestions.
New Delhi
Green Arch, Greater Noida West , India
+91 6306693936
help@stellaerrugs.com
Varanasi
Bangalipur, Rajatalab ,U.P India
+91 6306693936
help@stellaerrugs.com
Customer Assistance
01
Customer Support
Our dedicated team is here to assist you with any inquiries regarding your rug purchases, ensuring a smooth shopping
02
Shipping Info
We offer various shipping options to meet your needs, ensuring your rugs arrive safely and promptly at your doorstep.
03
Returns
Our hassle-free return policy allows you to shop with confidence, ensuring satisfaction with every purchase.
04
FAQs
Find answers to common questions about our products, services, and policies to enhance your shopping experience.
05
Contact Us
Reach out to our customer service team via phone or email for personalized assistance and support.
06
Customer Features
Explore our range of services designed to enhance your shopping experience and ensure satisfaction.
What is your return policy?
You can return any unused rug within 30 days for a full refund. Please ensure it is in original packaging and condition.
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and bank transfers for your convenience.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on location.
What should I do if my rug arrives damaged?
If your rug arrives damaged, please contact us within 48 hours. We will assist you with a replacement or refund.
Can I customize my rug order?
Our return policy allows you to return rugs within 30 days of purchase. The item must be in its original condition and packaging. Please contact our customer service for assistance with the return process.
How do I track my order?
You’ll find tracking information
How can we assist you today?
We’re here to help with any questions or concerns you may have. Please reach out to us